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Assist. Engage. Belong.
Flexibility & Inclusivity
Community & Encouragement
Empowerment Through Connection
At Support My Way, we provide a comprehensive range of services designed to support individuals with disabilities in achieving their personal goals and enhancing their quality of life. Our offerings are tailored to meet the unique needs of each participant—ensuring that they receive the most effective and personalised care possible.
What sets us apart is our commitment to quality, governance, and genuine connection. Every member of our team is carefully recruited and matched with participants to ensure compatibility, consistency, and trust. We invest heavily in our staff, who have 24/7 access to internal training, supervision, and on-demand support, allowing them to grow in confidence and capability while delivering safe, professional care.
This strong foundation of governance, ongoing education, and personalised service is what enables us to support a broad range of participants across multiple regions—without ever compromising on quality.
Community Participation
We empower individuals to engage with their communities, build confidence, and create meaningful connections. Whether it’s attending social events, joining local groups, volunteering, or pursuing personal interests, our team tailors community access supports to suit each person's goals and lifestyle.
Supports can be delivered one-on-one or in small groups, always with a focus on inclusion, choice, and empowerment.
In-Home Support
Our team provides compassionate assistance with everyday tasks to support independence at home. This includes help with cleaning, meal preparation, personal hygiene, getting ready for the day, and managing appointments or routines.
Supports are flexible and tailored to meet each person’s preferences while respecting their dignity, culture, and routines.
Supported Independent Living
We offer personalised SIL support for participants living alone or in shared arrangements. Our goal is to help individuals build their life skills while ensuring their day-to-day needs are met in a safe and supportive environment.
We work collaboratively with participants, families, and other providers to create a stable and empowering living situation.
Social and Support Groups
Our social groups provide fun, safe spaces to build friendships, explore new interests, and strengthen life skills. We offer groups for teens, mums, neurodiverse children, and individuals with mental health needs.
Workshops and sessions may include activities such as art, beauty, trades/DIY, emotional regulation, and school readiness. Special events and outings are offered throughout the year.
Transport
Transport is more than just getting from A to B. We support individuals in attending appointments, community events, work placements, and social outings—while also helping them build confidence in navigating public and private transport.
Whether transitioning to independence or needing consistent travel support, we’re here to help participants get where they need to be—safely and reliably.
Community Participation
At Support My Way, we believe meaningful community engagement can transform lives. Our Community Participation service helps individuals develop confidence, social connections, and a sense of belonging.
Whether it’s joining a gym class, attending art therapy, grabbing a coffee with a support worker, or volunteering at a local charity, we tailor activities to your personal goals and interests.
Our team supports participants in navigating public spaces, attending appointments, building social skills, and engaging in recreational and cultural events—whatever helps you feel connected, valued, and seen.
We proudly offer group programs and 1:1 supports, designed with flexibility for all ages and abilities.
Available through NDIS funding (Core or Capacity Building), private bookings, or other funding options.
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In-Home Support (Domestic and Personal Care)
We know that thriving begins at home. Our in-home supports empower you to live with independence, dignity, and comfort.
Our experienced, compassionate staff can assist with a wide range of personal care tasks including showering, grooming, dressing, continence support, and medication prompts—always delivered with professionalism and respect.
We also offer domestic assistance like vacuuming, laundry, dishwashing, bed-making, and meal preparation to keep your space healthy and your routine flowing.
Our supports are person-centred and trauma-informed, with options for regular or casual bookings.
We welcome referrals from NDIS participants, self-funded individuals, and external care providers.
Supported Independent Living (SIL)
Support My Way delivers Supported Independent Living services for participants who require 24/7 or drop-in support within their home environment.
We work closely with participants, families, and providers to co-design living arrangements that foster long-term independence, skill development, and emotional stability.
Our SIL team assists with daily living tasks, social engagement, routine building, budgeting, cooking, safety, and behaviour management in a compassionate and structured way.
Whether you’re transitioning from family care, a hospital, or another provider, we offer continuity of care and transparent coordination every step of the way.
Available via NDIS or customised private agreements.
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Social and Support Groups
Our group programs are all about connection, learning, and fun. We offer a variety of themed social and therapeutic groups tailored to participants’ goals, age, and interests.
From mental health circles and peer-led groups, to teen hangouts, school refusal programs, DIY & trades skills for men, beauty & wellness for women, and even mum & bub support circles—we aim to create inclusive, safe spaces where participants can thrive.
Programs run weekly, fortnightly, or seasonally depending on interest and demand, with the option to co-design a group just for your local area.
Transport and support worker attendance can be arranged.
Funded through NDIS, private pay, or community grant programs.
Transport
We understand that getting from A to B isn’t always simple. That’s why we offer flexible, safe, and trauma-informed transport services tailored to each participant’s needs.
Whether it’s getting to a doctor’s appointment, therapy session, community group, family event, or shopping trip—our friendly team ensures you arrive comfortably and confidently.
We can provide door-to-door support, stay with participants during their appointments, and even offer practical assistance while out and about.
Vehicles are regularly maintained, and staff are fully screened and insured.
We offer one-off, recurring, and emergency transport solutions across Queensland and New South Wales.
Available through NDIS transport funding, Core support, private pay, or third-party arrangements.
Frequently asked questions
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