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Plan My Way NDIS support coordination and recovery coaching services

Connect. Support. Empower.

Flexibility & Inclusivity

Community & Encouragement

Empowerment Through Connection

At Plan My Way, we provide a comprehensive range of services designed to support individuals with disabilities in achieving their personal goals and enhancing their quality of life. Our offerings are tailored to meet the unique needs of each participant, ensuring that they receive the most effective and personalised care possible.

Support Coordination & Psychosocial Recovery Coaching

We offer Level 1–3 Support Coordination and Recovery Coaching for participants with complex needs, including psychosocial disability. Our experienced team works alongside you to build capacity, strengthen informal supports, and connect with the right services to help you achieve your goals.

Housing Exploration

and Design

We help participants explore their housing options, liaise with providers, and create evidence-based Housing Plans to support applications for Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL).

Finding and Keeping

Employment

We support participants to identify their goals around work, build skills, and connect with suitable employment services or training providers, helping them grow towards long-term independence.

Daily Planning and

Budgeting

We work with participants to develop practical life skills in managing time, money, appointments, and daily routines—ensuring greater control over their own lives.

Life Stage Transition

We provide tailored support through key life changes—such as moving out, starting work, or transitioning from school—helping you plan, prepare, and build the skills needed for the next stage of your life.

Support Coordination & Psychosocial Recovery Coaching

At Plan My Way, we deliver expert Support Coordination across Levels 1–3, as well as tailored Recovery Coaching for participants with psychosocial disability.
 
What are the levels of Support Coordination?
  • Level 1: Support Connection
    This foundational level is designed to help you understand your NDIS plan, connect with providers, and begin building your support network. It’s ideal for those who need light-touch assistance to get started and stay on track.
  • Level 2: Coordination of Supports
    This level provides more in-depth assistance, including building your capacity to maintain relationships, manage service delivery, resolve issues, and work toward your goals. Your coordinator helps coordinate multiple supports and ensures services remain responsive to your needs.
  • Level 3: Specialist Support Coordination
    This is a high-level, intensive support provided by experienced professionals for participants with complex needs or high risk circumstances. It involves working through barriers, crisis planning, and ensuring services are safely and sustainably implemented in challenging environments.

Our coordinators take the time to understand each individual’s needs, strengths, and aspirations. We assist with navigating the NDIS, building informal supports, coordinating service providers, and addressing barriers to progress.

We work closely with participants and their circles of support to ensure services are person-centred, goal-oriented, and adaptable to changing life circumstances. Whether you’re plan-managed, self-managed, or privately funded, we aim to simplify the system and help you feel empowered and supported throughout your journey.

This service is available under NDIS funding, and we also welcome privately funded participants or referrals through other community and government funding streams.
Psychosocial recovery coaching support for NDIS participants
NDIS participant supported to live independently at home

Housing Exploration and Design

Finding a place to call home is deeply personal. We help individuals explore housing options that align with their needs, preferences, and goals.
Our team provides practical, evidence-based support—including Housing Plans and applications for Specialist Disability Accommodation (SDA). We work closely with allied health professionals, support services, and housing providers to create clear, achievable housing pathways.
We have experience supporting people with complex needs including justice involvement, child protection, and hospital discharge planning—ensuring every person receives the right support, at the right time.
This service is available through NDIS funding (agency-managed, plan-managed, or self-managed), as well as through private or co-funded arrangements.
Private or non-NDIS clients may benefit from:
  • Navigating Centrelink or social housing systems
  • Finding or maintaining safe housing
  • Connecting with social workers or community support
  • Linking with financial counsellors, mental health teams, or disability advocates
  • Structured planning or service coordination during periods of transition
This support may be called “transition support” or “case management” for non-NDIS clients.

Finding and Keeping Employment

We believe everyone has the right to meaningful work. Our employment-focused support helps participants explore their interests and strengths, build job readiness skills, and connect with suitable training or job opportunities.

We assist with writing resumes, navigating Centrelink requirements, enrolling in employment programs, preparing for interviews and developing the confidence needed to pursue or sustain a job. For many, employment is also about social connection and personal growth—and we’re here for all of it.

This service can be delivered under NDIS (e.g., School Leaver Employment Supports or Finding and Keeping a Job funding), or accessed privately. We also collaborate with other services and funding bodies supporting disability employment pathways.
NDIS support coordinator helping participant navigate their plan
NDIS participant receiving support coordination guidance

Daily Planning and Budgeting

Life feels more manageable when there’s a plan. Our team supports participants in developing skills to manage their time, appointments, routines, and money. We work together to create practical strategies that promote independence and reduce overwhelm.

Supports may include goal setting, breaking tasks into manageable steps, learning budgeting tools, using planners or assistive tech, and linking participants to ongoing supports when needed.

This service is designed to grow with the person and can be delivered through NDIS or private arrangements. It’s ideal for teens, young adults, or those transitioning from full support to independent living.

Life Stage Transition

Big changes can be exciting—and scary. We’re here to walk alongside participants as they navigate key life stages. Whether it’s moving from school to adult life, transitioning from care, navigating new roles in the community, or exploring a move toward independence, we provide thoughtful, goal-driven support.
Our approach is flexible and future-focused. We collaborate with families, mainstream services, and other professionals to support preparation, planning, and life skill development tailored to the individual’s vision for the future.
While often funded under NDIS, we also welcome private clients—including those who may be ineligible for the NDIS but require transitional support. This service works well in early intervention, youth justice, or housing exit pathways.
NDIS plan management and support coordination planning assistance

Frequently asked questions

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