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About My Way Collective
My Way Collective is an umbrella group of person-centred services supporting people through all stages of life. Whether you're navigating the NDIS, rebuilding after trauma, or simply needing a little more support at home, our collective is here for you.
A Collective with Choice, Control & Integrity
At My Way Collective, we’ve structured our services into distinct branches—Plan My Way, Support My Way, Home My Way, and Restore My Way, to ensure clarity, transparency, and your right to choice and control.
This structure allows us to offer a wide range of supports without compromising on independence or creating a conflict of interest. Each branch operates with its own team, governance, and focus, so you can confidently engage the services you need while remaining in full control of your journey.
Whether you choose one branch or a combination, you’ll experience the same trusted values, high-quality care, and person-centred approach, your way.
Our Mission:
Empowering Lives
At My Way Collective, our mission is to empower individuals and families to build safe, meaningful, and self-directed lives. We are committed to delivering inclusive, flexible, and person-centred services that honour every individual’s right to choice, connection, and community.
Through our collective of dedicated services:
Plan My Way, Support My Way, Home My Way, and Restore My Way
We walk alongside people of all ages and abilities to provide holistic support that meets them where they are and helps them get where they want to go. We believe that every person deserves to live life their way, and we’re here to make that possible.
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Our Core Values
🌱 Empowerment Through Choice
We believe in supporting people to make their own decisions and shape their own paths. Our role is to walk beside, not ahead, ensuring every person feels heard, seen, and in control of their journey.
🤝 Connection & Collaboration
We build meaningful relationships, with participants, families, communities, and other services. True impact comes from working together, not in isolation.
🌈 Inclusivity & Respect
We embrace diversity and are committed to creating a safe, welcoming environment for all people, regardless of ability, background, or circumstance. Everyone has a place here.
🧭 Integrity & Accountability
We lead with honesty, transparency, and professionalism. We own our actions, learn from our challenges, and always do what’s right, especially when it’s not easy.
💡 Growth & Innovation
We are always evolving. We reflect, adapt, and improve our services based on feedback, evidence, and lived experience, because doing better is part of who we are.
💛 Compassion at the Core
We show up with empathy, patience, and care, every single time. We don’t just provide services; we build human connection.
Our Story
A note from our CEO
Built with Heart. Grown through Purpose.
Inspiration often strikes in the most unexpected moments. For me, the spark that ignited My Way Collective came from a deep-rooted frustration with working inside systems that were more focused on ticking boxes than seeing people. I watched as policies and red tape overshadowed the dignity of risk and the beautiful, messy, deeply human work of supporting others. There had to be a better way.
That better way became Plan My Way, what started as a solo venture in the middle of the 2020 COVID lockdown, launched while juggling life as a mum of three (two of whom are neurodiverse). Originally known as AIH Supports, the business grew through word of mouth, raw passion, and a deep commitment to values-first care. We rebranded in 2023 to facilitate growth, and I’m proud to say we passed our NDIS audit with no non-conformities, an achievement that reflects how seriously we take our standards.
But the growth didn’t happen alone. With our dedicated General Manager, Sarah by my side, and an incredible team of Support Coordinators who helped pave the way, Plan My Way evolved into something bigger, My Way Collective. A shared vision. A united mission. A team of people deeply committed to doing things differently.
From lived experience to leadership, I’ve spent my entire adult life in disability support, starting as a support worker at 18 and working across respite programs, complex behaviours, support coordination, and SIL housing. That experience taught me one thing above all: no two people are the same, and our services should reflect that.
My Way Collective brings together our four branches, Plan My Way, Support My Way, Home My Way, and Restore My Way, under one clear mission: to empower people to live life their way. Whether it’s disability supports, recovery services, in-home care, or community connection, everything we do is built on the foundation of respect, flexibility, transparency, and compassion.
We also believe in creating safe and flexible workspaces for those who support others, many of our team are parents and carers themselves or are living with their own disabilities. We honour the human behind the job title, just as we honour the person behind the participant number.
Looking forward, My Way Collective is expanding across Queensland, New South Wales, and Victoria. We are proud of what we’ve built and even more excited about where we’re headed.
Thank you to everyone, our team, our participants, our families who have walked alongside us so far. We are deeply grateful.
We are My Way Collective, and we are building something that matters.
Ammie Hayes
Founder & CEO
Ready to be part of the Collective?
Complete this form for a free 30 minute consultation.
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